HELP DESK

Spark Hire Helpdesk

Knowledge Base

  1. Frequently Asked Questions 

    1. When did Spark Hire launch?
    2. Is Spark Hire free for job seekers?
    3. What is Spark Hire's pricing for employers?
    4. What if I don't have a webcam?
    5. What browsers are compatible with Spark Hire?
  2. General 

    1. I didn't receive the confirmation email. What should I do next?
    2. Can I use the same email address for different accounts?
    3. I can't log in to my account. What should I do?
    4. How should I enter my location?
    5. How do I change my email notification settings?
  3. Interviews - Job Seekers 

    1. One-Way Interview via Webcam Instructions
    2. One-Way Interview via Mobile App Instructions
    3. How do One-Way Interviews work?
    4. What is a One-Way Interview?
    5. Is there a time limit on One-Way Interviews?
  4. Interviews - Employers 

    1. Invite candidates to interview on Spark Hire
    2. Should I inform my candidates about Spark Hire prior to sending them interview invitations?
    3. Can I only interview job seekers who already have Spark Hire accounts?
    4. How do One-Way Interviews work?
    5. Save a One-Way Interview question template
  5. Billing 

    1. How do I upgrade my company account?
    2. How do I downgrade my company account?
  6. Employer 

    1. Upload a company logo
    2. Embed a video on company profile
    3. Post a job description
    4. Share job post
    5. Job post required for interviews
  7. Job Seeker 

    1. Profile Video via Webcam Instructions
    2. Profile Video via Mobile App Instructions
    3. Re-record Profile Video
    4. How many Profile Videos can I record?
    5. Will companies always see my Profile Video?
  8. Tips for Job Seekers 

    1. What are some good tips for an online interview?
    2. What should I expect in an online interview?
    3. What should I wear in an online interview?
    4. What are some tips for preparing for a video interview?
    5. What should I say in my Profile Video?
  9. Tips for Employers 

    1. How do I conduct a successful online interview?
  10. All articles 

    1. Upload a company logo
    2. I didn't receive the confirmation email. What should I do next?
    3. Invite candidates to interview on Spark Hire
    4. What are some good tips for an online interview?
    5. How do I conduct a successful online interview?
    71 articles 

Feedback and Knowledge Base

Stay Connected