Run and submit a diagnostics report

Run and submit a diagnostics report on Spark Hire

1. Log in to your Spark Hire account and go to Diagnostics.
2. Click Run Diagnostics.
3. After running the diagnostics report, click Submit to Spark Hire. This will email your report to the Spark Hire support team.

We also recommend running a separate speed test. Our team uses speedtest.net for this as it measures different metrics than Spark Hire.

Run and submit a speed test on speedtest.net

1. Go to speedtest.net.
2. Click Begin Test.
3. When the test is done, click Share This Result.
4. Copy the link that's presented to you by clicking Copy.
5. Email this link to Spark Hire's support team.

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