1. Close applications other than Spark Hire that use your webcam and microphone. These applications such as Skype and FaceTime may interfere with Spark Hire's ability to leverage your webcam and microphone.
2. Restart your computer to ensure that the camera is not being used by another application.
3. Ensure your Adobe Flash Player is up-to-date by downloading the most recent version here: http://get.adobe.com/flashplayer
4. Utilize a newer web browser. The most recent versions of the following browsers are supported:
Internet Explorer (Microsoft has documented known issues with Internet Explorer and video streaming. Thus, this is our least preferred browser.)
5. Visit your device's support and downloads page to update the webcam driver. We've compiled some links for you below.